Online Consults (Telehealth) in Waurn Ponds near Geelong
Online consultations, often referred to as Telehealth consultations are an innovative option to work around face to face consultations.
At your first consultation you can expect:
- A working diagnosis,
- A well explained management plan
- Actions to achieve your short term and long term goals
Research tells us that people are more open to having an online consultation for psychology and general practice, and that some people find it hard to understand how an online consultation for physiotherapy or podiatry might be helpful for a painful condition. There is now also an ever growing body of research to conclude that therapists can assist clients to achieve their health outcomes, be free from pain and get back to doing what they love without ever having to physically touch them! Our clinic has now provided hundreds of online consultations with great success.
All you need is a laptop with a webcam, an ipad/ tablet with a webcam or a mobile phone. For the best client experience we recommend you use a laptop or a tablet.
- An email address – We will send you a link to click on at the time of your appointment. From there – you will connect within seconds to the video consultation. It is that easy!
- Your secure and individual sessions are conducted using our own practice management software. There is no need to download any apps or special programs. We keep it so simple for you. It really could not be easier.
You will get the most from your consultation if:
- You are in a quiet place
- You are wearing clothes that would allow you to move freely as if you were in a normal podiatry/ physiotherapy consultation (for podiatry and physiotherapy clients)
- You allow enough room to perform some basic exercises/ movements for rehabilitation and testing purposes (for podiatry and physiotherapy clients)
How can I make payment?
We require payment prior to your consultation. We can easily arrange payment at the time of your booking either by phone or via email.
Can I use NDIS for online Telehealth consultations?
Yes you can. Plan managed and Self managed NDIS clients can use their NDIS funding for online Telehealth Consultations.
We are here to help!
Frequently Asked Questions
If you cannot find what you’re after feel free to contact us via the form on this page or reach out to us on the contact page. We are here to help!
You can expect to feel listened to, spoken to with kindness and be a decision maker in your own care when you are a client of Proactive Health and Movement.
What makes us different at Proactive Health & Movement is that we really care. We understand that the most important aspect of any health care experience is the relationship that you have with your practitioner and we understand that trust is an important element of our practice.
Our practitioners are also at the leading edge of health care because they up to date with current practice, are passionate about what they do.
Trust and relationship are at the core of our practice and because of this you can expect to feel listened to, spoken to with kindness and be a decision maker in your own care when you are a client of Proactive Health and Movement.
Our team of Podiatrists and Physiotherapists are committed to empowering all of our clients to understand why painful conditions arise. For this reason we will often perform an assessment on many other areas of the body to understand more and get you the best outcome.
It is not uncommon to assess a large majority of the body for a specific problem. Eg: A foot, ankle, leg, knee, hip and spinal assessment may be completed for a painful knee. It is also standard practice to assess the spine, hips, legs, knees, ankles and feet for a painful foot.
For this reason we ask you to wear what will help your therapist see and assess your body. Athletic shorts or leggings are ideal for lower limb problems and singlets are ideal for upper limb and back problems.
Changing rooms are onsite for your convenience.
No. You do not need a referral to see a Psychologist, Physiotherapist, Podiatrist or a Remedial Massage Therapist.
Clients with support or claims through Work Cover, DVA, or EPC (Medicare) will require a GP referral to claim at the time of their appointment.